Monthly Service Retainers
How many times have you had a tech emergency and your engineer is nowhere to be found? How much does this downtime cost your company in earnings and reputation? Exactly. Well, at Unified Technicians we now deliver a guaranteed response time through monthly retainers. With this service you can relax in the knowledge that help is as little as a few minutes away. Guaranteed: 24/7/365, pro-active monitoring and maintaining your IT system even while you sleep.
Our company have retainer packages available for businesses of all sizes with a wide range of IT needs. Wherein, we have technicians available for instant remote access support or technicians available to come to wherever you need help. Certainly, we are just a phone call away.
In addition, we only hire Comp Tia, Microsoft, Cisco, and Itil certified specialists. So, whether your issue is an annoying pop-up or a BGP routing problem between IP sec tunnels on Cisco devices, we always have somebody on call to help and assist you.
In short, if you combine our System Monitoring Service with a monthly retainer, rest assured that our certified engineers are always watching your systems. Therefore, at the onset of any issues Unified Technicians engineers are instantly notified so that work to address any problems can began immediately.